New Poster
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5 Messages
My IPv6 traffic stopped being routed.
After restarting my modem and router I am not getting an IPv6 prefix, RA queries go unanswered so my ipv6 traffic has no where to go which causes several websites or streaming services to stop working. Packet capture seems to confirm that, this a capture from the WAN interface facing out to my modem.
About my setup, I have a pfsense router that up until this week has been working without issues handling IPv6. Below is a screenshot of what my interfaces look like.
XfinityChelseaB
Official Employee
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1.7K Messages
7 days ago
Hello @miguell2, Thanks so much for taking a moment out of your day to leave a post on our community forum and we would be happy to help. If you could send our team a direct message with your full name, the name listed on the account (if different), and the service address associated with your account, I'd be more than happy to look into this for you. To send a Direct Message, please click on the chat icon in the top-right corner of the screen, next to the bell icon, and then type or select "Xfinity Support" to initiate a direct message.
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