MyQ can't connect to server

Hi Team,

I started to see the same MyQ connectivity issue that others have reported around the same time:

• https://forums.xfinity.com/conversations/your-home-network/need-port-8883-opened-for-myq-to-work-on-my-garage-door/67af785ccd8dff56165b71d8

• https://forums.xfinity.com/conversations/your-home-network/myq-hub-keeps-going-offline/678dbfda82448c7bf169bdf6

I even replaced my MyQ hub with a brand‑new unit, but the problem persists. Could you please open port 8883 on my network (or apply the same fix you used for those other customers) so my device can stay online?

Thank you for your help