Jacqueline_0305 Hi there! We are sorry to hear that you're having some issues getting your modem up and running. As @EG asked, can you please clarify what is happening? The more information we have, the faster we can get it figured out so that we can get you online.
EG
Expert
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114K Messages
1 month ago
What method are you using ? At what point is it failing ? Any error messages ?
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XfinityBenjaminM
Official Employee
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2.5K Messages
1 month ago
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