Visitor
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1 Message
Need internet activation without the app.
I can't download the app so I need to activate my Internet without it. I'm only in the country temporarily my Google Play region is Japan and the app is not available.
Visitor
•
1 Message
I can't download the app so I need to activate my Internet without it. I'm only in the country temporarily my Google Play region is Japan and the app is not available.
XfinitySean
Official Employee
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209 Messages
1 month ago
Hi there, and thanks for reaching out through our community forums! I'm sorry you're having trouble activating your internet service while you're here. You've come to the right place, and we'd be more than happy to help with getting your services up and running. Please send us a direct message with your full name, name on the account (if different), and full service address, and we'll get started!
To send a direct message, please click on the chat icon in the top-right corner • of the screen, and select "Xfinity Support" to initiate a live chat.
• Click "Sign In" if necessary
• Click the "direct messaging" icon or https://comca.st/3J0ir1l
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line
• Type your message in the text area near the bottom of the window
• Press Enter to send
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