5 Messages
Need my 2.4ghz band on b/g/n standard
I was able to split my dual band Wi-Fi into separate 2.4GHz and 5GHz bands through the XFINITY App. But I also need the 2.4GHz band to operate on b/g/n. I was on chat support for a long time and the guy kept promising he could Help me but in the end he was useless.
So I need to get this done somehow. It’s a common problem for older devices that Only work on the “b” protocol.
user_o5zy6x
5 Messages
2 days ago
Here is some further clarification:
1. My Gateway is XB7.
2. I was able to get into the Gateway as Admin to review the specs. The 2.4GHz band was set to g/n/ax and locked. So even as admin there doesn’t seem to be a way to change this.
I just need Comcast Support to tell me whether it can be changed. At this point I’m not even sure I want to make the change for just one very old device that needs the ‘b’ mode.
1
0