Visitor
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2 Messages
Need to activate internet without a mobile device.
I need to activate the internet without a mobile device as I only have a laptop.
Visitor
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2 Messages
I need to activate the internet without a mobile device as I only have a laptop.
Accepted Solution
user_w2il73
Visitor
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2 Messages
24 days ago
@EG Last night, I had some good help from a Titans/Oilers fan in Washington State in the Chat. I'm a Pittsburgh fan myself. He said he finished something like "provisioning the modem on the Xfinity side" and it worked. Thanks for the help. I've seen Mutiple complaints about Xfinity depending on the APP not realizing people still use computers. Thanks for the help and patience.
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EG
Expert
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114K Messages
24 days ago
Connect it to the coax line / outlet and power it up. Let it fully sync up with the system. Check that the front or the top panel indicator light(s) is / are steadily lit. Next step. I'm not sure if this method works anymore (YMMV). Try calling 1-855-652-3446. That is their self-install device activation line. Have the RF / CM / HFC MAC address and the serial number of it handy when you call. Good luck ! Please let me know how it goes.
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EG
Expert
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114K Messages
24 days ago
@user_w2il73
My pleasure ! It's why I lurk ! Be well !
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