Visitor

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1 Message

Monday, August 25th, 2025

Need to talk to an agent about our internet service dropping every day.

Need to talk to an agent about our service dropping every day. I have called the number many times and never get to an agent. This is very frustrating. 

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Official Employee

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65 Messages

2 days ago

Hi user_zhbdwc, and welcome to our forums! I apologize about your service interruptions. We all have been there and know exactly what it feels like. Before we move into the private land, what troubleshooting steps have you taken so far? Scenarios can include restarting the modem, swapping the modem, etc. 

 

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