U

Tuesday, November 19th, 2024 7:20 PM

Netflix not working because of VPN

My ISP is Comcast. Nothing in my network changed. Netflix on my TV stopped working with “we have detected VPN”.

i see lot of people recently reported in a post the same issue.

 Is this issue resolved by Xfinity? What is the resolution?

Official Employee

 • 

1.6K Messages

12 days ago

Hello user_cd9a4d, thank you for reaching out via our Xfnity Community Forums. It seems like you're experiencing an issue with Netflix incorrectly detecting a VPN on your Xfinity connection, even though your network settings haven't changed. This problem has affected some users recently, and it's often related to how Netflix detects and blocks VPNs, which are sometimes flagged due to shared IP addresses or other network behaviors. Have you had a chance to reboot your gateway/modem? 

 

 

forum icon

New to the Community?

Start Here