At Xfinity's urging, I upgraded to the Netgear CM2050V. Now I have latency issues on my network. Speed tests all look fine however there are latency issues during MS Teams calls, making working from home almost impossible. Voice calls on "landline" work fine.
Startup Procedure |
Procedure |
Status |
Comment |
Acquire Downstream Channel |
579000000 Hz |
Locked |
Connectivity State |
OK |
Operational |
Boot State |
OK |
Operational |
Security |
Enabled |
BPI+ |
|
|
Downstream Bonded Channels |
|
Channel |
Lock Status |
Modulation |
Channel ID |
Frequency |
Power |
SNR |
Correctables |
Uncorrectables |
1 |
Locked |
QAM256 |
25 |
579000000 Hz |
6.0 dBmV |
39.0 dB |
0 |
0 |
2 |
Locked |
QAM256 |
1 |
417000000 Hz |
6.4 dBmV |
39.4 dB |
0 |
0 |
3 |
Locked |
QAM256 |
2 |
423000000 Hz |
6.5 dBmV |
39.5 dB |
0 |
0 |
4 |
Locked |
QAM256 |
3 |
429000000 Hz |
6.8 dBmV |
39.5 dB |
0 |
0 |
5 |
Locked |
QAM256 |
4 |
435000000 Hz |
7.1 dBmV |
39.5 dB |
0 |
0 |
6 |
Locked |
QAM256 |
5 |
447000000 Hz |
7.4 dBmV |
39.7 dB |
0 |
0 |
7 |
Locked |
QAM256 |
6 |
453000000 Hz |
7.7 dBmV |
39.8 dB |
0 |
0 |
8 |
Locked |
QAM256 |
7 |
459000000 Hz |
7.6 dBmV |
39.8 dB |
0 |
0 |
9 |
Locked |
QAM256 |
8 |
465000000 Hz |
7.9 dBmV |
40.1 dB |
0 |
0 |
10 |
Locked |
QAM256 |
9 |
471000000 Hz |
8.3 dBmV |
40.3 dB |
0 |
0 |
11 |
Locked |
QAM256 |
10 |
483000000 Hz |
8.3 dBmV |
40.2 dB |
0 |
0 |
12 |
Locked |
QAM256 |
11 |
489000000 Hz |
8.4 dBmV |
40.1 dB |
0 |
0 |
13 |
Locked |
QAM256 |
12 |
495000000 Hz |
8.5 dBmV |
40.2 dB |
0 |
0 |
14 |
Locked |
QAM256 |
13 |
507000000 Hz |
8.3 dBmV |
40.1 dB |
0 |
0 |
15 |
Locked |
QAM256 |
14 |
513000000 Hz |
8.0 dBmV |
39.9 dB |
0 |
0 |
16 |
Locked |
QAM256 |
15 |
519000000 Hz |
7.7 dBmV |
40.0 dB |
0 |
0 |
17 |
Locked |
QAM256 |
16 |
525000000 Hz |
7.8 dBmV |
40.0 dB |
0 |
0 |
18 |
Locked |
QAM256 |
17 |
531000000 Hz |
7.4 dBmV |
39.7 dB |
0 |
0 |
19 |
Locked |
QAM256 |
18 |
537000000 Hz |
7.1 dBmV |
39.6 dB |
0 |
0 |
20 |
Locked |
QAM256 |
19 |
543000000 Hz |
6.9 dBmV |
39.5 dB |
0 |
0 |
21 |
Locked |
QAM256 |
20 |
549000000 Hz |
7.1 dBmV |
39.5 dB |
0 |
0 |
22 |
Locked |
QAM256 |
21 |
555000000 Hz |
6.7 dBmV |
39.4 dB |
0 |
0 |
23 |
Locked |
QAM256 |
22 |
561000000 Hz |
6.5 dBmV |
39.2 dB |
0 |
0 |
24 |
Locked |
QAM256 |
23 |
567000000 Hz |
6.3 dBmV |
39.1 dB |
0 |
0 |
25 |
Locked |
QAM256 |
24 |
573000000 Hz |
5.8 dBmV |
38.9 dB |
0 |
0 |
26 |
Locked |
QAM256 |
26 |
585000000 Hz |
5.9 dBmV |
38.7 dB |
0 |
0 |
27 |
Locked |
QAM256 |
27 |
591000000 Hz |
6.0 dBmV |
38.7 dB |
0 |
0 |
28 |
Locked |
QAM256 |
42 |
393000000 Hz |
5.5 dBmV |
38.9 dB |
0 |
0 |
29 |
Locked |
QAM256 |
43 |
399000000 Hz |
5.7 dBmV |
38.9 dB |
0 |
0 |
30 |
Locked |
QAM256 |
44 |
405000000 Hz |
5.5 dBmV |
38.9 dB |
0 |
0 |
31 |
Locked |
QAM256 |
45 |
411000000 Hz |
6.1 dBmV |
39.1 dB |
0 |
0 |
32 |
Not Locked |
Unknown |
0 |
0 Hz |
0.0 dBmV |
0.0 dB |
0 |
0 |
|
|
|
|
|
Upstream Bonded Channels |
|
Channel |
Lock Status |
US Channel Type |
Channel ID |
Symbol Rate |
Frequency |
Power |
1 |
Locked |
ATDMA |
1 |
5120 |
16300000 Hz |
43.5 dBmV |
2 |
Locked |
ATDMA |
2 |
5120 |
22800000 Hz |
44.0 dBmV |
3 |
Locked |
ATDMA |
3 |
5120 |
29200000 Hz |
44.3 dBmV |
4 |
Locked |
ATDMA |
4 |
5120 |
35600000 Hz |
44.0 dBmV |
5 |
Not Locked |
Unknown |
0 |
0 |
0 Hz |
0.0 dBmV |
6 |
Not Locked |
Unknown |
0 |
0 |
0 Hz |
0.0 dBmV |
7 |
Not Locked |
Unknown |
0 |
0 |
0 Hz |
0.0 dBmV |
8 |
Not Locked |
Unknown |
0 |
0 |
0 Hz |
0.0 dBmV |
|
|
|
Downstream OFDM Channels |
|
Channel |
Lock Status |
Profile ID |
Channel ID |
Frequency |
Power |
SNR / MER |
Active Subcarrier
Number Range |
Unerrored
Codewords |
Correctable
Codewords |
Uncorrectable
Codewords |
1 |
Locked |
0 ,1 ,2 ,3 |
29 |
690000000 Hz |
8.8 dBmV |
38.8 dB |
1108 ~ 2987 |
24522735 |
23719616 |
0 |
2 |
Not Locked |
0 |
0 |
0 Hz |
0 dBmV |
0.0 dB |
0 ~ 4095 |
0 |
0 |
0 |
|
|
|
|
Upstream OFDMA Channels |
|
Channel |
Lock Status |
Modulation / Profile ID |
Channel ID |
Frequency |
Power |
1 |
Not Locked |
0 |
0 |
0 Hz |
0 dBmV |
2 |
Not Locked |
0 |
0 |
0 Hz |
0 dBmV |
|
|
|
Current System Time:Tue Feb 18 11:44:32 2025 |
|
System Up Time:00:15:40 |
|
|
|
|
|
|
user_2267f0
Visitor
•
2 Messages
3 days ago
Any ideas as to whether the information provided indicates a problem somewhere? Should I ditch the Netgear Modem?
1
0