Visitor

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2 Messages

Thursday, June 4th, 2026 6:35 AM

Netgear CM3000 only getting 40 Mbps upload speeds

I replaced my xb7 xfinity modem because of slow upload speed. I installed the Xfinity recommended CM3000 today but my upload speeds remain unchanged and only reach a maximum of 40 Mbps

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Official Employee

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4.3K Messages

16 hours ago

Thank you for reaching out @christian_05 Were you getting uploads up to 100 Mbps previously with the XB7?

Visitor

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2 Messages

@XfinityDena​ No, I was getting about 50 mbps

Official Employee

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4.3K Messages

You may not be in an area with enhanced upload speeds. I know that can be a bummer because I also live in an ara without that enhancement too! I am here to confirm what is going on @christian_05

 

Please send me a Direct Message with your name and service address so that I can fully dive into this for you! I will leave you instructions on how to initiate the message with us! I look forward to working with you soon!


- Click "Sign In" if necessary
- Click the "Direct Message" icon (upper right corner of this page)
- Click the "New message" (pencil and paper) icon
- Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
- Type your message in the text area near the bottom of the window
- Press Enter to send your message

 

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Expert

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118.3K Messages

11 hours ago

@christian_05 @XfinityDena 

Please circle back here and post any possible solutions for the issue here in these open public forums so that all readers here may benefit from the exchange / info. This is in keeping with the spirit for which these public help forums were originally intended. Thank you.

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