Visitor

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3 Messages

Wednesday, March 4th, 2026 3:50 AM

Closed

Network Enhancement

Hello,

I received a message from Xfinity saying they will be working to enhance the network in my neighborhood. This has been going on since a week now and I get intermittent interruptions. Typically, this isn't a problem but I am a programmer and I run bots on my laptop to do work. Ever since this so-called enhancement started, my bots stopped working. If anyone at Xfinity is aware of this, I am getting error 100054 when running the requests module in Python. This was never an issue before the enhancement work and my bots would run smoothly 24/7 without an issue. Now, everytime I try to run my bot, I get error 100054. At this point, I am considering terminating my service and getting a portable connection instead because one, not only did the 'enhancement' enhance nothing but second, it actually broke a critical part of my business. Xfinity, if you don't resolve this issue, I will cancel my service and spread the word to never use your horrible services again.

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Official Employee

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3.8K Messages

22 days ago

Hi there, @SidLeon! Thanks for reaching out about the network being enhanced at your address. It is always nice to get the faster upload speed with your service, especially since you are a programmer. We will get to the bottom of this with you! Have you already double-checked your configuration settings and reset your equipment? 

Visitor

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3 Messages

@XfinityRay​ Hello, I fixed it. Apparently, it was an issue with the Killer Intelligence Center in my Alienware laptop that was blocking the requests module. The network enhancement did something to the way it interprets outgoing requests causing it to block it but it never was an issue before the enhancement. I disabled Prioritization Engine in Killer Intelligence Center and now it works normally again. Maybe you can take this as a note to your technical team and let them know about this specific issue.

Official Employee

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663 Messages

Hello, SidLeon! Thanks for confirming your resolution with our XFINITY Community forum. We will definitely share this note with our technical team. Is there anything else that we can assist you with before we close this post? 

 

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
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Visitor

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3 Messages

@XfinityNatalie​ you can close this for now, no problem. I appreciate your swift response to my query. I shall reach out in case I encounter any issues iin future. Thank you.

Official Employee

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663 Messages

You're welcome! It is always a pleasure to assist you, SidLeon. If you have any questions or concerns in the future, please feel free to create a new public post. Have a wonderful weekend ahead!

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick

Expert

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116.9K Messages

19 days ago

Closing solved topic....

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