U

Visitor

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1 Message

Friday, June 13th, 2025 1:41 AM

Network name does not show up

New customer here. Just activated my router after picking it at the Xfinity store. It’s plugged in and apparently online, but the network name does not show up on any of my devices so I can’t connect. What’s happening here? Never had this issue before. 

Official Employee

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2.3K Messages

29 days ago

 

user_3o3yn5 Thanks for reaching out! You may need to update the WiFi name, and password by using the Xfinity app. 
 

 

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