Again They sent it to me I did not request it. They felt like I need it it was nothing wrong with the one I had...I'm just saying they should of sent it with a technician
Hey there, @user_gbokvr, thanks for reaching out through Xfinity Forums regarding the new box you received. Were you able to get the new box activated? Here is a link with the steps: https://www.xfinity.com/support/articles/activate-xfi-gateway-app.
EG
Expert
•
123.1K Messages
3 days ago
Did you try getting it activated for service?
1
0
EG
Expert
•
123.1K Messages
3 days ago
Ok, nevertheless, all that you had to do was contact customer support to get them to activate it.
0
0
XfinityJeniece
Official Employee
•
4.6K Messages
1 day ago
Hey there, @user_gbokvr, thanks for reaching out through Xfinity Forums regarding the new box you received. Were you able to get the new box activated? Here is a link with the steps: https://www.xfinity.com/support/articles/activate-xfi-gateway-app.
0
0