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1 Message
Friday, May 1st, 2026 2:56 PM
Can’t seem to get the modem to wake up. Just setting up new modem
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Official Employee
2.8K Posts
13 days ago
user_q09sh7
Thank you very much for getting us in the loop on this situation. Quick question, has the modem MAC address already been provided to our support team?
XfinityTommy
Official Employee
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2.8K Posts
13 days ago
user_q09sh7
Thank you very much for getting us in the loop on this situation. Quick question, has the modem MAC address already been provided to our support team?
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