Visitor
•
2 Messages
New XB8 router problem.
Our new XB8 router almost daily drops our iPhone 16 & 16 Pro from WiFi.
It does not do this to our two MacBook Pros, the 2 Samsung phones that also live in this house, our standby generator or the Davis Instruments wireless weather station we have. It’s only the two iPhone 16’s.
I see here in this forum we are the only people who have this exact problem.
Has Xfinity (Comcast) and their modem supplier acknowledged this? Is there a solution?
We’re extremely frustrated…
StuB
user_323c89
Contributor
•
38 Messages
8 days ago
Open up the Xfinity app. Tap on the WiFi tab at the bottom. Then tap “WiFi details” followed by tapping “Edit WiFi settings.” Ensure that all three bands (2.4GHz, 5GHz, and 6GHz) are not split, so that there is only a single SSID and password. Next ensure that the Security mode is set to WPA3-Personal-Transition. I’m guessing that one or both of those settings is incorrect. After you’ve made those changes, power cycle your XB8 by disconnecting power for 30 seconds. While it’s restarting, “forget” all instances of your home WiFi from your iPhones. Once the XB8 is fully online, join your WiFi with a fresh connection.
Let me know how it works out for you.
3
0
NoNoBadPuppy
Problem Solver
•
570 Messages
7 days ago
On your apple device, go into settings and turn off 'random MAC address'. It is supposed to be a feature which Apple says increases security on the device, but it causes far more problems than it solves. Restart the modem and the Apple device, and your device should connect without problems.
0
0