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1 Message
09/13/2026 3:49 PM
My Internet is not working
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Expert
121.4K Messages
10 days ago
Need more details....... First. Is this a new service install / new move-in or an existing one ? Is / are the light / lights on the modem lit steadily, or are they blinking (what color)?
Official Employee
2.5K Messages
8 days ago
EG
Expert
•
121.4K Messages
10 days ago
Need more details....... First. Is this a new service install / new move-in or an existing one ? Is / are the light / lights on the modem lit steadily, or are they blinking (what color)?
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XfinityJosephA
Official Employee
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2.5K Messages
8 days ago
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