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1 Message
10/15/2026 11:17 PM
My Internet is out whats going on
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Expert
122.2K Messages
1 day ago
First. Check their site for official info on any possible local outages here;
https://www.xfinity.com/support/status
https://www.xfinity.com/support/articles/check-service-outage
Use a cell phone internet service, a public WiFi hotspot, or a neighbor's internet if you need to in order to check it.
Or you can use their Xfinity App: https://www.xfinity.com/apps
Is/are the indicator light/lights on the modem lit steadily, or are they blinking ?
Official Employee
1.5K Messages
2 hours ago
Hi there @user_5tgua1! @EG is spot on! Let us know if you're still having trouble.
EG
Expert
•
122.2K Messages
1 day ago
First. Check their site for official info on any possible local outages here;
https://www.xfinity.com/support/status
https://www.xfinity.com/support/articles/check-service-outage
Use a cell phone internet service, a public WiFi hotspot, or a neighbor's internet if you need to in order to check it.
Or you can use their Xfinity App: https://www.xfinity.com/apps
Is/are the indicator light/lights on the modem lit steadily, or are they blinking ?
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XfinityQuemekia
Official Employee
•
1.5K Messages
2 hours ago
Hi there @user_5tgua1! @EG is spot on! Let us know if you're still having trouble.
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0