U

Visitor

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1 Message

Tuesday, October 22nd, 2024 5:58 PM

No range

A new router was installed and it has no range. Old router has like a 1000 foot range. This one has like five feet. 

Official Employee

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2.8K Messages

29 days ago

@user_8b957c Thank you for taking the time to reach out to us here on our Xfinity Forums. I can definitely understand the concern if your Wi-Fi signal is not reaching as far as it used to. Have you attempted any troubleshooting steps, such as troubleshooting via the Xfinity app, or restarting the new modem?

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