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misiek
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6 Messages

Thursday, June 26th, 2025 8:32 PM

Not able to access Hitron’s CODA56 GUI

I'm not able to access Hitron’s CODA56 GUI at 192.168.100.1 and would like to check what firmware version is installed on my modem. Can someone from Xfinity support assist with this simple question? 

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7 days ago

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steve061768

Contributor

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26 Messages

15 days ago

It's not a simple question. It takes some work - google to find how to get into it.

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misiek

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6 Messages

Yes, I know it's not easy and I connected to the GUI last year and now for some reason I just can't. Manual IP like they say here How do I access the GUI on the CODA56?

I've tried from my Mac and PC and still can't get to the GUI page. I know Xfinity agent can tell what firmware my modem is running, since there is no option to chat with an agent anymore and the stupid Xfinity assistant is useless for something like this, I'm trying my luck here. 

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15 days ago

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XfinityMarshante

Official Employee

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219 Messages

13 days ago

Hello @misiek, Thank you for taking the time out of your day to leave a post. I hope your weekend is off to a great start. We will be glad to check the firmware version of your modem. If you could send our team a direct message with your full name, the name listed on the account (if different), and the service address associated with your account, I'd be more than happy to look into this for you.

 To send a Direct Message, please click on the “Direct Message” icon in the top-right corner of the screen, next to the bell icon, click the "New message" (pencil and paper) icon, then type or select "Xfinity Support". Type your message in the text area near the bottom of the window and press Enter to send your message and initiate a live session.

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misiek

Frequent Visitor

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6 Messages

Just a quick update. After turning the Coda 56 modem off and on 2 times, I was able to connect to the modem's GUI and confirm I have the latest Xfinity's approved firmware 7.3.5.0.1b5

(edited)

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9 days ago

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XfinityAlfonso

Official Employee

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1.8K Messages

We're glad to hear that you were able to you were able to the GUI! Yes, that is the current approved firmware for the Hitron CODA56, and we are always available to help in any way we can. 

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
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7 days ago

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