Visitor
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1 Message
Not getting internet speed Im paying for
Im having the same issue, paying for 1300mbps and getting less that 100mpbs!!! Customer service has no idea what theyre doing and neither does socalled "advanced" tech support! They better not expect to get paid for a service theyre not providing!!
Quadro
Contributor
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50 Messages
5 days ago
I get up to 2100, but I'm using a 2.5GBase-T PCIe Network Adapter on my desktop, are you on a Gigabit x2 plan
(edited)
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XfinityEva
Official Employee
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2.1K Messages
3 days ago
Hey @user_tvsrw6
We want to make sure you are getting the most out of your service. Can you please tell us a bit more about your setup and what you have tried so far?
We also recommend using this Internet Troubleshooting Checklistas a starting point this was created by our Community Experts!
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