Visitor

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5 Messages

Thursday, September 18th, 2025

Not their income, so they don’t care

Xfinity has the worst customer service I have ever encountered. It’s not their income so they don’t even try to fix the problem. They are costing me MY job and MY income because nobody wants to resolve a problem that I was told last week was fixed. Now I’ve wasted another twelve hours with lazy and incompetent employees who lie, deflect, transfer, hang up, and outright ignore customers — and that includes the “supervisors” who play opossum rather than take calls. Their social media teams are inept at best. None of Xfinity’s employees bothers to listen or read to comprehend, so they waste time and upset customers who just want their problem resolved. Xfinity should be ashamed of its employees and they of themselves. 

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Visitor

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5 Messages

2 hours ago

I just filed a formal complaint with the attorney general of my state. That’s apparently the only thing that gets Xfinity to do their job. 

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