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user_tr4pdc
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Saturday, March 14th, 2026 6:01 AM

Open Port for Port Forwarding isnt appearing

I recently opened a port for a Minecraft server and was operating normally until today. When I attempt to view the active port it shows up as blank on my mobile app. When I attempt to reopen the port it shows my PC as not an option for a device. If I select another device it shows that the port is already open under my PC. I am unable to view or edit my active port nor am I able to recreate one.

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11 days ago

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XfinityEricB

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3.2K Posts

11 days ago

 

user_tr4pdc Thanks for reaching out to us here on Forums about your issue with setting up a port forward for your computer that was working recently. To confirm you don't have the ability to delete the old port forward set up to set it up again in the current situation correct?

 

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user_tr4pdc

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2 Posts

Yes, that is correct.

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11 days ago

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XfinityQuemekia

Official Employee

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997 Posts

@user_tr4pdc, Let's try a reboot, if the port is stuck as "already open" but invisible, unplug your gateway for a full 60 seconds. This clears the volatile memory and often forces a re-sync of all active rules when it reboots.

Once back online try these steps:
Set up or Manage Port Forwarding

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11 days ago

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