OpenVPN server behind Xfinity Xfi router stopped working - Anybody else have a problem?

I set up an OpenVPN server months ago on a small server on the LAN side of my XFi gateway. The OpenVPN server is part of a multi-function package that also provides NAT and various configurable traffic filtering capabilities. In short, the XFi gateway was configured with NAT and filtering. I forwarded port 1194 (the OpenVPN port) to my own server, which also had a NAT gateway. It worked fine until about 8/24/24 when it stopped working. I don't believe I made any changes to the XFi config. The only way i could get OpenVPN on my server to work was to switch the XFi gateway to bridge mode.

I am curious if anybody else has had a similar problem recently.

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XfinityJorge

Official Employee

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1.7K Messages

3 months ago

dutch55 Thank you so much for using our Xfinity Support Forums to contact us. You came to the right place for help and we are here to help with your internet set up if you are still having issues. Please send us a DM with your name and address to move forward. Here's the detailed steps to direct message us:
• Click "Sign In" if necessary
• Click the "Direct Message" icon (upper right corner of this page)
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
• Type your message in the text area near the bottom of the window
• Press Enter to send your message

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dutch55

Visitor

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6 Messages

@XfinityJorge I appreciated your offering to help, but I believe I sent a direct message as you directed, but never got a response, so it isn't a solution to my problem. I worked around the issue, which still appears to have been the result of a config change or software update to the Xfinity router not made by me. My work-around was to convert the xFI to bridge mode.

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3 months ago

XfinityVictor

Official Employee

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892 Messages

dutch55 Hello, are you still having issues?

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer. tick

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2 months ago

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EG

Expert

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107.1K Messages

3 months ago

@dutch55 @XfinityJorge

Please circle back here and post any possible solutions for the issue here in these open public forums so that all readers here may benefit from the exchange / info. This is in keeping with the spirit for which these public help forums were originally intended. Thank you.

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dutch55

OpenVPN server behind Xfinity Xfi router stopped working - Anybody else have a problem?

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