4 Messages
Out yet again...Evans, Ga
At this point it's comical how often internet goes down. Obvious planned outages going on but zero communication for us to plan our customers around. Very frustrating and horrible service for a service provider. But hey, keep using the hurricane as an excuse as long as you can
XfinityBenny
Official Employee
•
640 Messages
27 days ago
@user_cejvk2 Good afternoon. Thanks for adding to the community and thinking of us to assist. We appreciate it, and hope everything is getting better after the recent storm. We have the best tools to count on here https://www.xfinity.com/response. It is our critical events page, with the resources to get real time updates to your mobile phone, verify the service status or latest updates, and also how to find the closest Xfinity Hotspots. They will help get you online report the repairs needed. We know how important it is to get back online, and get any info from the local techs asap, so we created that page. Click on it now and add your mobile number to receive the latest updates, but most importantly to notify the local techs your service is offline. Getting everyone back online is priority one, and this will help work to restore service.
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