1 Message
Outage
I have had no internet connection this morning and have not received any text alerts or email notifications.
Try to call Xfinify but always route it to Xfinity assistance, not a live agent. This is frustrating.
There should be a direct line to the live agent to resolve the issue.
This is the worst experience I have had. I will no longer be with Xfinity if this issue is not resolve.
EG
Expert
•
107.1K Messages
3 months ago
First. Check here for official info on the outage;
https://www.xfinity.com/support/status
Use a cell phone internet service, a public WiFi hotspot, or a neighbor's internet if you need to in order to check it.
Or you can use the Xfinity App: https://www.xfinity.com/apps
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