Visitor
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3 Messages
Outages Again
Experiencing our 8-10th outage. Luckily, l I was not home for two of those. Now I have the pleasure of experiencing this one on a very sunny day a little bit chilly so no crazy weather. I have to tell you it’s remarkable how many times we get an outage and people work from home and I pay $60 a month because I upgraded my Wi-Fi to hope it would fix the problem a little bit BUT you still get outages like this remarkable.
XfinityJanelle
Official Employee
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1.9K Messages
1 month ago
Hey @user_d4ri7u , Thank you for visiting our official Xfinity Forums Community support page. We greatly appreciate you taking the time to reach out regarding your service interruptions. I would be more than happy to offer my assistance looking into this further for you. Could you please send our team a direct message with your full name and full address? Our team can most definitely take a further look at this issue.To send a "Direct Message":
Click "Sign In" if necessary
• Click the "Direct Message chat" icon
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line
• Type your message in the text area near the bottom of the window
• Press Enter to send it
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user_d4ri7u
Visitor
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3 Messages
30 days ago
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