Visitor
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1 Message
Packet loss problems
I’ve been experiencing severe packet loss for about a month now. All night tonight I’ve been at 20-30% packet loss, but usually it’s not that bad. I have went through all the steps with the xfinity troubleshooter, nothing has helped.
EG
Expert
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115.3K Messages
3 days ago
First. Please try starting here if you wish;
https://forums.xfinity.com/conversations/your-home-network/connection-troubleshooting-tips/602da777c5375f08cdea3db9
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XfinityJustinM
Official Employee
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463 Messages
1 day ago
Greetings @user_yrtmmd, before we take a closer look at your network. Have you taken a look at the post that @EG shared? The troubleshooting steps listed there are a little more advanced than what you may found in some of our other articles.
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