packet loss problems

Just completed a cloudflare speed test after my apps started lagging badly. Received a measurement of 48% packet loss. This only happened in the last hour.

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EG

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119.6K Messages

19 days ago

First. Please try starting here if you wish;

https://forums.xfinity.com/conversations/your-home-network/connection-troubleshooting-tips/602da777c5375f08cdea3db9

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user_bzsavy

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I went through the whole process. Everything checks out. Today, the packet loss was less but concentrated in the 10 am-12 pm timeframe.

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12 days ago

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user_bzsavy Appreciate the details! Do you have the same devices connected to the network during each interval of the testing? Hope your day is going great so far, rest assured, we are here to help get this figured out.

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10 days ago

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Your Home Network

user_bzsavy

packet loss problems

EG

user_bzsavy

XfinityTommy

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