Visitor
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1 Message
Packet loss
I have random packet loss, started within the last couple weeks. I use the computer for gaming and have tried and checked everything I can think of. checked all ports for games, firewall, integrity check of games, drivers, disk check/repair etc.
It loses connectivity while suing anything internet based, especially noticed while watching twitch or gaming. Youtube and television wifi is almost never affected(very occasional).
I ended up at pingplotter, and low and behold it doesn't look like it's on my end, seems to start at the second hop. I need help resolving this thanks for any help. I have a 30 min usage file for pingplotter showing all the packet loss but I don't see anywhere to attach the file so I just added and image of one instance.
XfinityFrank
Official Employee
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2.3K Messages
4 hours ago
Hello, @jerzyguy29. We have your direct message and will continue to assist you privately. Please be reminded that sending unsolicited Direct Messages to an Official Employee of the Xfinity Community Forum, is a violation of Forum Guidelines. In the future we ask that you please find the most appropriate public board for your question type and post it there. If needed, we may invite you to send us a Direct Message.
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