Visitor

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4 Messages

Friday, January 30th, 2026 3:59 PM

Paying for 100Mb upload, getting 40Mb upload on Xfinity modem in bridge mode

Hello,


I am getting upload speed below contract terms when testing against two different speed testing sites - 40Mb from Ookla, 60Mb from Google.  I am paying for 100Mb.

I have an Xfinity modem currently in bridge mode.

I am testing directly from my router.  

Download speeds are acceptable to contract terms.

Any advice on this?  Are there any settings on the gateway I can manipulate to try to troubleshoot this?  It seems that I have zero ability to modify any controls on the gateway currently.

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Official Employee

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2.1K Messages

20 hours ago

@user_f5bca3 after you disable Bridge Mode test a device directly to the modem with an Ethernet cable. You might see a faster speed directly to the modem. 

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