Roy2001's profile

New Poster

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7 Messages

Saturday, July 5th, 2025 11:44 PM

Please add guest AP to Xfinity gateway

I recently added XFi complete package and used Xfinity gateway for a few days, but I lost my guest network, and all IoT devices, thermalstats, EV charger, smart lamps cannot connect to 2.4G network. Even printer won't connect. I used to have printer connected to main 2.4G and IoTs connected to guest AP. I had to set gateway to bridge mode and use my own router again.

The Xfinity gateway wifi range is very good indeed, but no guest AP is a big deal to me. Those devices cannot use xfinitywifi AP. Please add guest AP.

Official Employee

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2K Messages

4 days ago

Good evening @Roy2001, and thank you for reaching out on our Community Forums with your concerns adding guest AP to your gateway, we appreciate it. May I ask what model gateway you are currently using? If you are unsure, you can reference our website here https://www.xfinity.com/support/articles/broadband-gateways-userguides

 

New Poster

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7 Messages

3 days ago

I just got it, X8-T.

Official Employee

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1.8K Messages

@Roy2001, Were your concerns addressed and taken care of? 

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
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