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user_k29fm4
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Thursday, April 23rd, 2026 10:11 PM

Please help me confirm I have the correct Hitron CODA56 firmware

I followed the instructions to physically connect directly to the CODA56 port, set my static IP address, and cannot reach the modem status page. I have rebooted, reset, reprovisioned, tried different browsers, etc. One possibility is that I am not getting the right firmware pushed to my device.

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10 hours ago

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XfinityEmilyB

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2.8K Messages

16 hours ago

 

user_k29fm4 Welcome to our community forum! Thank you for reaching out so we can make sure you have the latest firmware for your CODA56 modem. It looks like we have been helping in a DM, so I will continue there. 

 

 

- XfinityEmilyB

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user_k29fm4

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Thanks for verifying the firmware version that is being pushed to my modem. It appears that is not the limiting factor so I'll try to direct connect again to reach the console.

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10 hours ago

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EG

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117.6K Messages

16 hours ago

@XfinityEmilyB @user_k29fm4 

Be advised that sending an unrequested direct message to the support team is a violation of their forum guidelines. It may get ignored.


Please see this post about direct messaging the support team;


https://forums.xfinity.com/conversations/getting-started/direct-message/6445fb0eb9339b2013e8ff9c?commentId=6446bf50b9339b2013e93478    

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user_k29fm4

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Thanks for clarifying the guidelines. 

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10 hours ago

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XfinityDuron

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693 Messages

No problem at all. Let me know the outcome. 

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
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