Visitor

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1 Message

11/01/2026 2:35 AM

Ps5 connecting to XB10

Will connect but then disconnect from wifi when connecting to the xb10. No consistent signal. 

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Official Employee

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2K Messages

2 days ago

Good afternoon user_kt6i0o. You have reached the right team. I will be happy to look into this further. I do have a couple questions to better understand the situation. Are you experiencing connection issues with any other devices? Or just the PS5? Are you able to also test the connection with an ethernet cable by any chance?

 

Expert

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122.8K Messages

2 days ago

@user_kt6i0o 

Have you had a chance to try any of those WiFi improvement tips ?

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