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user_8c3ss9
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Saturday, October 11th, 2025

PS5 connection issues

It started 2 days ago but Xfinity will no longer give Internet access to my son’s PS5.  I’ve tried for 3 hours to “authenticate” it to no avail! 

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6 days ago

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XfinityEmilyB

Official Employee

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6 days ago

 

user_8c3ss9 Welcome to our community forum! Thank you for reaching out so we can help you connect your son's PS5 to the internet. Are you trying to connect wirelessly or hardwired? Which steps have you tried already to get him connected to the internet? 

 

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