New Poster
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6 Messages
Public IP shows wrong location since Comcast outage 4/18
Ever since the all-day Comcast outage on 4/18/2022, my Public IP is showing me in NJ - but I'm in WA! My 'local' streamed channels now don't work ("Not available in your area") and all MLB.tv games for my team (not from NJ or WA) are blacked out. Comcast CS says it's my router but I've reset that every way possible. Is the Public IP Address assigned by Comcast or my router? Using a Zoom 5341J which was working perfectly before the outage.
Accepted Solution
BruceW
Gold Problem Solver
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25K Messages
1 year ago
(Sigh) That's ridiculous but sadly, not very surprising. Comcast assigns your public IP, not Zoom, but neither one provides IP geolocation, a somewhat dark art handled by other parties. Essentially websites make extra $$$ by selling your physical location and IP info to the geolocation providers, who turn around and sell it to nosy people like MLB's network minions.
You may find some helpful information in the post at https://forums.xfinity.com/conversations/your-home-network/security-issue-my-outside-ip-address-changed-and-now-says-im-in-nj-when-i-live-in-mn/6259b49336b3dc41e2a67826?commentId=6259be51ff19c3627da44a36.
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BruceW
Gold Problem Solver
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25K Messages
1 year ago
The IP address you see in the 5341J's admin pages is not your public IP, it's the address Comcast uses to manage the modem. If your 5341J is connected to a router, the IP it receives is your public IP. If your computer is directly connected to the modem, the IP it receives is your public IP. You can view your public IP at https://www.google.com/search?q=my+IP.
Unrelated, the 5341J is no longer approved by Comcast (see https://www.xfinity.com/support/devices) and should be replaced with an approved device.
Please be aware that there are 2 kinds of responses in this Forum: Replies and Comments. When you Comment on a post by scrolling down to "Comment on this post here...", I am notified of your response. But if you select Reply, I am NOT notified and may not be aware of your response.
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RB_MD
Contributor
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19 Messages
1 year ago
I'm in MD, and I just did a lookup of my public IP at www.iplocation.net, which polled 8 geolocation services
4 of them had the correct city and state
1 was off by ~20 miles
2 were off by ~40 miles
and yes, one of them said I was in Newark NJ (~160 miles away)
a dark art for sure.....
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patc120
Visitor
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2 Messages
1 year ago
It's not your router. My public IP from comcast has also changed and it traces back to New Jersey just like yours. I just noticed this today but the last time and every time before that it was a different public IP and it showed my correct location. Yours is not an isolated problem. I live in Oregon.
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