Visitor
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1 Message
Public WiFi
In my recent activity I keep seeing entries for
”Unkown protected on public WiFi”. I’m at home at the moment and I see that entry already twice today. My phone always shows up listed as the model so I’m confused as to what these entries are. I disconnected all devices I had connected to way gateway but still see the unknown entries. Why is showing up with the public WiFi heading?
XfinityFrank
Official Employee
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2.5K Messages
20 days ago
Hi there, @user_1wjhel. Thanks for reaching out to us here on the Community Forum. If you are using a rental gateway, this is the public WiFi Hotspot capability of it being active and used. You can read about this feature and how to disable it here : https://www.xfinity.com/support/articles/disable-xfinity-wifi-home-hotspot. There is also a useful FAQ located here : https://www.xfinity.com/support/articles/xfinity-wifi-hotspots. Let us know if you have any additional questions!
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