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Wednesday, July 17th, 2024 8:02 PM

Random Ping spike (2000 ms +) every 10-15 minutes.

Hello,

I have been having random ping spikes every 10 to 15 minutes that last for 2-5 seconds. Most noticeable when gaming online. I have attempted to change ethernet port, disabling fire wall, reset router, and restarting computer with no improvements. I have ran tracert to www.comcast.net and get intermittent "request timed out".

Official Employee

 • 

1.3K Messages

4 months ago

 

user_w5wia2 Hi there! Thank you so much for reaching out. Are you still experiecing these issues? Have you checked out our Internet Troubleshooting checklist?

 

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