2 Messages
Replacing all the cables
Who do I contact to replace all my internet/tv coaxial cable because I had a house fire and now that I fixed everything. The internet keeps disconnecting and everytime I try to play online. I get so many lags and packets loss it just ridiculous. To the point where I keep getting kicked of the game. The central says everything is fine on their end but I am not getting clear on mine. Is there any way I can schedule someone to replace the cable or might even check if there is some kind of leakage signal somewhere in the main line?
EG
Expert
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107.1K Messages
4 months ago
If you are talking about replacing coax cables that are behind walls, Comcast techs do not do wall fishing. You'll need to hire a local low-voltage electrician for that.
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EG
Expert
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107.1K Messages
4 months ago
No. Please reread my post. I said if they're inside behind walls. Call Comcast customer service.
(edited)
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