4 Messages
Restore Original SSIDs when Removing Storm-Ready WiFi?
I've had Storm-Ready WiFi installed for about a month. I'm ready to uninstall it because, like many others, my WiFi connections are now very slow and many of the 2.4 GHz connections are disconnecting due to poor signal quality. I have 50+ connections over 3 WiFi bands and none of them had connectivity and/or bandwidth issues on the XB8 before I installed the Storm-Ready equipment. Since the Storm-Ready equipment has obviously degraded my WiFi connections on the single SSID, I'm now ready to uninstall it and return it to Xfinity. Question before I attempt that: Will the uninstallation process invoked from the Xfinity app restore my original 2.4 GHz, 5 GHz and 6 GHz SSID names on the XB8? Or will they all be left with the same single SSID name that was assigned during the Storm-Ready installation? Best scenario for me would be to have the Storm-Ready uninstallation process put everything back to the way it was before I installed it. It could be quite a mess if not. Have any of you had experience doing this? Any other advice? Thanks.
XfinityGabriel
Official Employee
•
1.9K Messages
3 months ago
4
0