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user_wd3ulh
1st Topic
Originator

1 Message

Tuesday, October 1st, 2024 1:47 AM

Return equipment

Is it ok to unplug my old equipment and return it at the same time I'm picking up my new modem?

Question

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Updated 

2 months ago

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EG

Expert

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107.1K Messages

2 months ago

Yes.

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XfinityVictor

Official Employee

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892 Messages

2 months ago

 

user_wd3ulh Yes, that is pefectly fine. Equipment can be returned at any Xfinity or UPS store. It is convenient to drop it off while picking up the equipment. As the saying goes: two birds one stone!

 

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