Visitor
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1 Message
Return
I up dated my Xfinity modem (XB8). It was furnished and installed by a Comcast technician. The next day I received another XB8 modem dropped off at my gate. How do I return the second modem?
Visitor
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1 Message
I up dated my Xfinity modem (XB8). It was furnished and installed by a Comcast technician. The next day I received another XB8 modem dropped off at my gate. How do I return the second modem?
EG
Expert
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109.9K Messages
2 months ago
https://www.xfinity.com/support/articles/returning-your-equipment
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XfinityThomasA
Official Employee
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2.3K Messages
2 months ago
Great question, user_634864. You do have a few options to return the equipment.
Option one: Use a home-printed or Xfinity-provided (if applicable) prepaid return label and drop the equipment off at a UPS location.
Option two: Visit us at any Xfinity Retail Store.
Find an Xfinity Retail Store location near you.
Visit xfinity.com/stores to make an appointment or stop by your closest Xfinity Retail Store.
How have you been enjoying the XB8?
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