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16 Messages
Sunday, July 20th, 2025 4:10 PM
Xfinity X1 router not connecting to the internet lights flashing white blue red no green
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Official Employee
•
2.6K Messages
5 months ago
Hello! Thank you for reaching out. Please try pulling the power cable out of your modem for 1-2 minutes and then plug it back in. If your connection is still out after that, please let us know.
Expert
115K Messages
@user_6yml6k
Is this a new service install / new move in ?
XfinityBenjaminM
Official Employee
•
2.6K Messages
5 months ago
Hello! Thank you for reaching out. Please try pulling the power cable out of your modem for 1-2 minutes and then plug it back in. If your connection is still out after that, please let us know.
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EG
Expert
•
115K Messages
5 months ago
@user_6yml6k
Is this a new service install / new move in ?
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0