user_c60444 To troubleshoot Xfinity and get a refresh signal, use the Xfinity app or website to run a "System Refresh" or "Restart Device" command, which clears glitches and reloads firmware within 10 minutes. For instant fixes, say "System Refresh" into your voice remote or unplug the TV box/modem for 60 seconds.
XfinityPeterH
Official Employee
•
2.8K Messages
12 days ago
https://www.xfinity.com/support/articles/x1-system-refresh
https://www.xfinity.com/support/articles/internet-connectivity-troubleshooting
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