Significant Packet Loss at Santa Clara Hops (68.86.143.93) - Diagnostics Attached.

Internet seems to be dropping / slowing every 5 or so minutes -> Apps and YouTubeTV forced to buffering.

See below results when an issue occurs of Ping 8.8.8.8 and Traceroute 8.8.8.8

Any recommendations?

result from ping 8.8.8.8:

64 bytes from 8.8.8.8: icmp_seq=817 ttl=116 time=14.008 ms

64 bytes from 8.8.8.8: icmp_seq=818 ttl=116 time=16.713 ms

64 bytes from 8.8.8.8: icmp_seq=819 ttl=116 time=14.885 ms

64 bytes from 8.8.8.8: icmp_seq=820 ttl=116 time=22.585 ms

64 bytes from 8.8.8.8: icmp_seq=821 ttl=116 time=15.430 ms

64 bytes from 8.8.8.8: icmp_seq=822 ttl=116 time=12.413 ms

64 bytes from 8.8.8.8: icmp_seq=823 ttl=116 time=12.614 ms

64 bytes from 8.8.8.8: icmp_seq=824 ttl=116 time=14.507 ms

64 bytes from 8.8.8.8: icmp_seq=825 ttl=116 time=14.788 ms

64 bytes from 8.8.8.8: icmp_seq=826 ttl=116 time=14.426 ms

64 bytes from 8.8.8.8: icmp_seq=827 ttl=116 time=15.186 ms

64 bytes from 8.8.8.8: icmp_seq=828 ttl=116 time=14.017 ms

Request timeout for icmp_seq 829

Request timeout for icmp_seq 830

Request timeout for icmp_seq 831

Request timeout for icmp_seq 832

Request timeout for icmp_seq 833

Request timeout for icmp_seq 834

Request timeout for icmp_seq 835

Request timeout for icmp_seq 836

Request timeout for icmp_seq 837

Request timeout for icmp_seq 838

Request timeout for icmp_seq 839

Request timeout for icmp_seq 840

Request timeout for icmp_seq 841

Request timeout for icmp_seq 842

Request timeout for icmp_seq 843

Request timeout for icmp_seq 844

Request timeout for icmp_seq 845

Request timeout for icmp_seq 846

Request timeout for icmp_seq 847

Request timeout for icmp_seq 848

Request timeout for icmp_seq 849

Request timeout for icmp_seq 850

Request timeout for icmp_seq 851

64 bytes from 8.8.8.8: icmp_seq=852 ttl=116 time=13.861 ms

64 bytes from 8.8.8.8: icmp_seq=853 ttl=116 time=13.471 ms

64 bytes from 8.8.8.8: icmp_seq=854 ttl=116 time=22.787 ms

64 bytes from 8.8.8.8: icmp_seq=855 ttl=116 time=16.546 ms

64 bytes from 8.8.8.8: icmp_seq=856 ttl=116 time=17.070 ms

64 bytes from 8.8.8.8: icmp_seq=857 ttl=116 time=15.809 ms

64 bytes from 8.8.8.8: icmp_seq=858 ttl=116 time=14.731 ms

64 bytes from 8.8.8.8: icmp_seq=859 ttl=116 time=18.345 ms

64 bytes from 8.8.8.8: icmp_seq=860 ttl=116 time=19.743 ms

64 bytes from 8.8.8.8: icmp_seq=861 ttl=116 time=22.560 ms

Results from traceroute 8.8.8.8:

traceroute to 8.8.8.8 (8.8.8.8), 64 hops max, 40 byte packets

1  192.168.0.1 (192.168.0.1)  3.587 ms  3.091 ms  2.770 ms

2  10.22.121.2 (10.22.121.2)  33.123 ms

    10.22.121.3 (10.22.121.3)  17.046 ms  17.866 ms

3  po-64-rur401.sanjose.ca.sfba.comcast.net (96.217.154.57)  11.464 ms

    po-64-rur402.sanjose.ca.sfba.comcast.net (96.217.154.61)  21.590 ms

    po-64-rur401.sanjose.ca.sfba.comcast.net (96.217.154.57)  9.013 ms

4  po-2-rur401.sanjose.ca.sfba.comcast.net (96.216.230.101)  11.617 ms

    po-400-xar01.sanjose.ca.sfba.comcast.net (96.216.163.205)  14.624 ms

    po-2-rur401.sanjose.ca.sfba.comcast.net (96.216.230.101)  15.806 ms

5  ae-199-rar01.santaclara.ca.sfba.comcast.net (68.87.226.109)  17.535 ms  29.144 ms

    po-400-xar01.sanjose.ca.sfba.comcast.net (96.216.163.205)  14.825 ms

6  be-299-ar01.santaclara.ca.sfba.comcast.net (68.86.143.93)  18.848 ms

    ae-199-rar01.santaclara.ca.sfba.comcast.net (68.87.226.109)  16.321 ms

    be-299-ar01.santaclara.ca.sfba.comcast.net (68.86.143.93)  16.102 ms

7  be-299-ar01.santaclara.ca.sfba.comcast.net (68.86.143.93)  19.302 ms

    50.145.121.182 (50.145.121.182)  14.817 ms

    be-299-ar01.santaclara.ca.sfba.comcast.net (68.86.143.93)  158.675 ms

8  * 50.145.121.186 (50.145.121.186)  14.998 ms *

9  * dns.google (8.8.8.8)  16.338 ms *

The problem seems to be around hop 7