Visitor

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2 Messages

Thursday, July 23rd, 2026 2:47 AM

Something about my Comcast public IP is being silently dropped

How do I get a new public IP?

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Visitor

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2 Messages

6 days ago

I've had repeated problems for the last week with United.com and AlaskaAir.com. It doesn't matter what browser or device, VPN on or off, ad blockers on/off, all the various things have been reviewed but lately I've just not been able to log into these sites. It just hangs or goes to a 404. Can access everything on the sites but can't login.

Official Employee

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2.4K Messages

Hello @user_bc111111, Thanks so much for taking a moment out of your day to leave a post on our community forum, and we would be happy to help. You can find further support here:

Check or report a website blocked by Advanced Security

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
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