Visitor

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2 Messages

10/21/2026 4:05 PM

split bandwidths

I need to split the bandwidths because I have a device that is only compatible with 2.4 band.  I have the X-B8T modem and I have the app downloaded.  I have looked for wifi details in the wifi tab and they aren't there.  I found the split band option (not recommended) it says and I toggle that on and it does nothing.  Help please

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Official Employee

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1.7K Messages

7 days ago

@user_uxdsqi Have you tried selecting the Xfinity Wireless Gateway under the Xfinity Devices on the WiFi tab? 

Visitor

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2 Messages

@XfinityBradM​ thanks. I was actually able to do this on my desk top but not through the app like everyone was telling me at the store. I logged in to my account and kept hunting til I found the ‘edit WiFi’ tab. Not sure I could find it again lol but I was able to find a split band option through that and got it all working. 

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