Visitor

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2 Messages

09/17/2026 10:29 PM

SSID change

I want to change the SSID on my gateway and there isn't a sticker on it with the admin password.  I went http://10.0.0.1, used admin as the user name, but it needs a good password

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Expert

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121.4K Messages

5 days ago

Unless you previously changed it, the default password is password 

Visitor

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2 Messages

Hi, I have not changed it.  I tried admin for the username and password for the password, and it says that my username or password is incorrect

Official Employee

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1K Messages

Hey there, user_72cr8j! Thanks for reaching out with your SSID gateway issue. We appreciate you confirming with EG. Have you tried to factory reset the modem before and then use the original admin and password?

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Expert

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121.4K Messages

5 days ago

Does the gateway have a sticker on the bottom or back ? Check there.

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