3 Messages
Storm ready device shows need attention
The storm ready device shows it needs attention after activation, troubleshooting button is not available, troubleshoot the whole network shows the storm ready device cannot test wifi and cannot test battery with a strong cellular signal. Tried to reset/restart a few times but still seeing the same issue. Could you help with the next steps?
Thanks
Accepted Solution
user_afu0oz
3 Messages
20 days ago
After showing needs attention for over a day, it somehow resolved itself
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user_afu0oz
3 Messages
21 days ago
Update: in device detail, the connection status is shown as online and cellular signal is shown as strong, battery is at 100% but still says needs attention and still no troubleshooting button
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