SW Upgrade Failed after download - SW File corruption

Hello @user_8888b, thank you for taking the time to reach out on social media.  I understand your concern with the message, and I'd like the opportunity to check into that for you.

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@user_8888b @XfinityKrista 

Please circle back here and post any possible solutions for the issue here in these open public forums so that all readers here may benefit from the exchange / info. This is in keeping with the spirit for which these public help forums were originally intended. Thank you.

Xfinity say they only push firmware updates when provided by the manufacturer.  It is unclear if the router is checking, and failing, or if Xfinity are pushing an update at this point.  

The router is on the latest firmware already, and there is only an option to check for an update. No option on the CAX80 to not automatically check, so I have to assume it is a push. NetGear doesn't provide any information on their site about this issue. The event log isn't long enough to identify a pattern unfortunately.

The only suggestion I have is to backup your settings and to do a full reboot then restore if necessary.