Visitor
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1 Message
The Router is blinking yellow and will not activate on app
Got home with the new router and connected it and it has only been blinking yellow. Checked connections and also unplugged and replugged jt but still only blinks yellow. What do I need to do?


EG
Expert
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122.7K Messages
2 days ago
First. Is this a new service install / new move-in or an existing service ?
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XfinityQuemekia
Official Employee
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1.6K Messages
5 hours ago
Hi @user_q3svic! If you're still having issues we'll be happy to help. @EG asked a great question, let us know if this is a new connect, or if you're swapping out your equipment.
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