Visitor

 • 

1 Message

10/31/2026 3:57 AM

The Router is blinking yellow and will not activate on app

Got home with the new router and connected it and it has only been blinking yellow. Checked connections and also unplugged and replugged jt but still only blinks yellow. What do I need to do?

Oldest First
Selected Oldest First

Expert

 • 

122.7K Messages

2 days ago

First. Is this a new service install / new move-in or an existing service ? 

Official Employee

 • 

1.6K Messages

5 hours ago

Hi @user_q3svic! If you're still having issues we'll be happy to help. @EG asked a great question, let us know if this is a new connect, or if you're swapping out your equipment.

forum icon

New to the Community?

Start Here